Contact ProChef Talk to the ProChef team
Planning a kitchen, comparing equipment or following up an order? Tell us what you need and our team will connect you with the right person.
- Equipment advice
- Kitchen projects
- Product support
How can we help?
Choose the most relevant path and we will make sure your enquiry reaches the right team.
Sales and product advice
Need help comparing equipment, checking suitability or requesting a quote? Share the product, model or service you are considering.
Kitchen projects
Starting a new venue or improving an existing operation? Speak with us about commercial kitchen design, a complete commercial kitchen fitout or custom stainless steel fabrication.
Orders, service and warranty
For an existing order, product service or warranty matter, include your order or invoice number and the equipment model so the team can assist efficiently.
Prefer to call or email?
- Phone
- 1300 732 365
- [email protected]
ProChef serves customers across Australia. We do not list a customer-facing physical address on this website, so please contact our team before arranging any collection, delivery or in-person appointment.
Send us an enquiry
Give us a few details and we will direct your message to the right ProChef specialist. Fields marked with an asterisk are required.
- 1300 732 365 Speak to our team
- [email protected] Email us directly
Contacting ProChef: common questions
Yes. Tell us about your menu, service volume, available space, power or gas requirements and budget. We can help narrow down suitable options before you order.
Yes. Attach relevant plans, measurements, photos or equipment schedules to help the team understand your project.
Yes. ProChef can support projects with commercial kitchen design, equipment selection and supply, commercial kitchen fitouts, and custom stainless steel fabrication.
Choose "Order enquiry" in the form on this page and include your order or invoice number, the equipment model, its serial number and a clear description of the issue where you have them. Those four details are what let the team pick it up without coming back to you first.
We do not publish a customer-facing physical address on this website. Contact the team before arranging a collection, delivery or appointment.
Start with the right conversation
From one piece of equipment to a complete kitchen project, tell us what success looks like and we will help you work out the next step.